These shipping instructions cover all of the following : Phones, camera's, GPS,  PDA's and all related accessories to these four item categories.

Returns and Warranty Information
1 For help setting up your merchandise or installing software please contact the technical support department of the manufacturer.

2 NobilityBeyond.com must test all returned products before we can issue a refund or exchange any products. This is necessary so we are able to file claims on defective or damaged goods with the manufacturer or the shipping company.

3 If your goods arrive defective or in a damaged state, email returns@nobilitybeyond.com with your order number and a brief explanation of the situation. You will be emailed the steps for completing the exchange. Claims for damage, delivery discrepancy etc. should be made within 48 hours of delivery - claims will not be accepted after this time. You have 15 days to report defective goods. After 15 days, you MUST contact the manufacturer to redeem your warranty, please do not contact NobilityBeyond.com.

4 If you are shipped an overage/shortage or incorrect goods in comparison to your invoice, NobilityBeyond.com will pay the shipping costs to fix the error. Claims for damage, delivery discrepancy etc. should be made within 48 hours of delivery - claims will not be accepted after this time. Email returns@nobilitybeyond.com with the order number and a brief explanation of the situation. You will be emailed further instructions.

5 If the goods are NOT defective and you wish to return them you have 15 days from when the package arrives to return the goods for a refund between 75% and 100% depending on the condition of the returned items. You will need to email returns@nobilitybeyond.com with a brief explanation of the situation. A refund will be provided within 30 days after the merchandise is received at our warehouse. You will not be refunded the delivery costs. Any returned software that has been opened will be charged a 25% restocking fee.

6 If you do not receive an email response within 2 business days, you can email customers@nobilitybeyond.com or call 321.848.5770 to report